Security

Trust through transparency

Security isn't an afterthought at HoldLess. From privacy-by-design principles to human-in-the-loop verification, every aspect of our platform is built to protect your data and ensure reliable, auditable execution.

Privacy by Design

GDPR principles at the core

Our platform is designed for European data protection standards from the ground up—not retrofitted to comply.

Proactive Protection

Security measures are built into every feature from the start, not bolted on afterward.

Consent-First

Every action requires explicit user authorization. No calls made, no forms submitted without your consent.

Data Minimization

We collect only what's strictly necessary for task execution. Nothing more, nothing less.

Full Transparency

Complete visibility into what data we hold, how it's used, and when it's deleted.

EU Data Residency

All data stored and processed within the European Union on GDPR-compliant infrastructure.

Retention Limits

Task data retained only as long as needed. Automatic deletion policies enforce data hygiene.

Human-in-the-Loop

Expert oversight when it matters

Automation handles routine tasks efficiently. Human operators step in for decisions that require judgment, verification, or special care.

Not every task can—or should—be fully automated. Our human-in-the-loop architecture ensures that trained operators review and verify sensitive decisions before they're executed.

This hybrid approach combines AI efficiency with human judgment, reducing errors and building confidence in the execution process.

HITL Triggers

When human review is activated

Uncertainty Detection

When confidence in the correct action falls below threshold, human review is triggered.

High-Stakes Decisions

Financial transactions, legal documents, and sensitive data require explicit human verification.

Time-Sensitive Actions

Irreversible actions with deadlines undergo additional human validation before execution.

Audit Trail

Complete accountability

Every action is logged, timestamped, and verifiable. Full transparency into what happened, when, and why.

Timestamped Actions

Every step, decision, and interaction recorded with precise timestamps.

Chain of Custody

Unbroken record from task delegation through verified completion.

Full Retrievability

Access complete execution history anytime through your dashboard.

Tamper-Evident

Cryptographic signatures ensure audit trail integrity cannot be compromised.

Compliance

Designed for European markets

Compliance isn't a checkbox—it's foundational to how we operate. Our platform is built for the regulatory realities of EU markets.

GDPR Alignment

Designed for European data protection standards. Data processing agreements, subject access rights, and deletion capabilities built in.

Telephony Compliance

Consent-first calling protocols. Recording notifications where required. Compliance with telecommunications regulations in each market.

Operational Security

Encrypted data at rest and in transit. Access controls and authentication. Regular security assessments and penetration testing.

Vendor Management

Careful selection of infrastructure and service providers. Data processing agreements in place. Regular compliance reviews.

For detailed information about our data handling practices, please review our Privacy Policy.

Security is foundational

Learn more about our compliance approach in the investor deck.